Every concern recorded. Every child followed up.
Safeguarding concerns, pupil wellbeing profiles and staff training sit in the platform you already run your school on, and only the people who need them can see them.
Concern
Online safety
- Case note added09:12
- Referral sent to children's services11:40
- Screenshot attached14:05
11concern categories, plus your own
7stages, each one recorded
11languages for record exports
7 yearsuntil a retention review after a pupil leaves
A concern, from first note to closed
Every concern moves through the same steps, and every step is recorded.
Draft
A member of staff starts a concern and can finish it later. Nobody else sees it yet.
Submitted
The safeguarding team is notified. Critical concerns reach the leads straight away.
Triaged
A lead sets the urgency and assigns the concern to a team member.
Under investigation
Case notes, files and referrals build up on the concern's timeline.
Action taken
What was done is recorded against the concern itself.
Monitoring
Reminders come before each review date, and the team is alerted if one is missed.
Closed
A concern can't close without an outcome and a summary. It can be reopened if needed.
Recording a concern
Staff write down what they saw, when and where it happened, who was involved and how urgent it is.
- Eleven categories to start with, from neglect and online safety to radicalisation and self-harm, plus any your school adds.
- Four levels of urgency, from low to critical.
- Photos, PDFs and documents attached, up to 10 MB each.
- Related concerns linked, so a pattern is easy to see.
Working the case
Everything about a concern stays on one timeline.
- Case notes can't be edited or deleted once saved.
- Mention a colleague in a note to bring them in.
- Referrals to children's services, the police, health services or a multi-agency hub (the MASH in England), with reference numbers and outcomes.
- Leads can export a pupil's full record as a confidential PDF, CSV or JSON file, in any of 11 languages.
Who sees what
Access follows your safeguarding team, not job titles.
Safeguarding lead and deputy
Full case
Every submitted concern, the full case and exports
Safeguarding team member
Assigned cases
Concerns assigned to them, and ones not yet assigned
The person who raised it
Own drafts
Their own drafts, then a notice when it's triaged and when it's closed
Teachers
Shared summary
A summary, only if a lead shares it. Never notes or evidence.
Parents
Shared summary
A summary, only if a lead shares it. Never notes or evidence.
School admins
Totals only
Totals only, unless they're on the safeguarding team
Behind every record
Every time a concern is opened, it's logged.
Concern details are encrypted.
Records are flagged for a retention review seven years after a pupil leaves.
AI assistants connected to your school's data never see safeguarding or wellbeing records.
A wellbeing profile for every pupil
What staff need to know to look after a child, in one place.
Parents ask for changes, and nothing changes until staff approve it. Medical and SEN details are encrypted.
Wellbeing profile
- Medical needs, medication and allergies
- Special educational needs, including support plans (EHCPs in England)
- Dietary requirements
- Religious and cultural needs
- Emergency contacts in call order, and who may collect the child
- Risk indicators such as child protection or looked-after status, for permitted staff onlyPermitted staff
Spotting who needs help
Reports that point you to the pupils worth a closer look.
Chronic absence
Pupils whose attendance falls below the level you set.
On every plan
At-risk pupils
Pupils whose attendance and grades are both slipping.
Depends on your plan
Behaviour points
Merits and demerits, badges, and a weekly summary for parents.
Depends on your plan
Staff training, never quietly out of date
Track safeguarding and health and safety training for every member of staff, and see what's due before it expires.
- A record for each course: when it was done, when it expires, who ran it, and the certificate.
- Staff upload certificates for courses taken elsewhere, and a manager approves them.
- Reminders before training expires, and deadlines for new joiners.
- Training sessions with places, a waiting list and attendance.
- A training register you can export for an inspection.
- Schools in England: staff confirm they've read the current KCSIE Part One.
In the web app now. Not yet in the mobile app.
92%
Required training in date
My training
- Safeguarding inductionIn date
- Online safetyDue soon
- Paediatric first aidExpired
Talk to us about your safeguarding team
We'll show you how concerns, wellbeing profiles and training records would work in your school.